Customer Experience Mistakes to Avoid

The 12 Easiest Mistakes to Avoid In CX

The 12 Easiest Mistakes to Avoid in CX is a list of recommendations across several Customer Experience consulting projects. In this e-Book, we list a dozen mistakes, obstacles, and organizational points of friction you may not have considered. It provides logical and pragmatic ways to think about CX with ideas and tools to help you.

If you manage customer experience inside your organization, you will undoubted find value in the resources, ideas and tools packed into this eBook.

We hope that you get value out of this ebook. Please drop us a note to share your feedback.

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