CX Compass

The CX Compass takes the modules selected from the CX Flight Check and crafts individual “pilots” combining elements of a CX Program that have been selected and maps them to a CX Operations Blueprint. This Blueprint then defines the “flight path” your organization should take to begin establishing your CX Program or making the most pragmatic number of successive quick-wins to establish your organization’s CX Program momentum.

CXPilots Compass: Phased, Modular Program Development

The CXPilots Compass helps us define what can be successfully accomplished in a series of executable phases and keeps us all aiming at your program’s “North Star.”