CX Flight Check

The Flight Check tool is a proprietary check list that compares our client’s CX Program needs to those of industry-leading Customer Experience methodologies to help our clients rapidly determine their specific needs from a comprehensive menu of possibilities.


Think of it like a giant menu of best practices. Although you will never need or want everything on the menu, it will let you view all of the options available.

CXPilots Flight Check: The Total Program Ecosystem

From that menu, we select the modules that make the most sense for your organization based on your specific situation and needs.