31 Jul The 12 Easiest Mistakes to Avoid In CX
The 12 Easiest Mistakes to Avoid in CX is a list of recommendations across several Customer Experience consulting projects. In this e-Book, we list a dozen mistakes, obstacles, and organizational points of friction you may not have considered. It provides logical and pragmatic ways to think about CX with ideas and tools to help you.
If you manage customer experience inside your organization, you will undoubted find value in the resources, ideas and tools packed into this eBook.
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