25 May What is Customer Experience? Interview With Guneet Singh
Customer Experience leader Guneet Singh talks with CXPilots leadership about the big questions: Why does customer experience matter? ...
Customer Experience leader Guneet Singh talks with CXPilots leadership about the big questions: Why does customer experience matter? ...
We believe businesses have drifted away from having more real, authentic connections with people, customers and employees....
The best programs start with an honest evaluation of where the organization is today, its cultural footprint, the engagement level ...
If you had a Fitbit for your brain, which measured everything you read, thought, wrote and published, I wonder what it would tell you. Would it reveal that you’re on top of your game? ...
CX Pilots is a customer experience or CX specialist with a twist—focused on the unique needs of Professional Services firms....
When it comes to parenting my two boys, 16 and 14, I spend a lot of time preparing them to be interesting people...
Customer Experience Assessments are only as strong and valuable as the person’s/people’s subjective answers to the assessment. ...