22 Oct Misconceptions That Kill CX
Don’t make Customer Experience an initiative within your company. This is based on the misconception that CX can be an adjunct to your core and buying into this lie can kill your CX...
Don’t make Customer Experience an initiative within your company. This is based on the misconception that CX can be an adjunct to your core and buying into this lie can kill your CX...
When it comes to parenting my two boys, 16 and 14, I spend a lot of time preparing them to be interesting people...
Customer Experience Assessments are only as strong and valuable as the person’s/people’s subjective answers to the assessment. ...