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    • Insights: the Archive
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CX Program misconceptions

22 Oct Misconceptions That Kill CX

Posted at 18:13h in Business 0 Comments
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Don’t make Customer Experience an initiative within your company. This is based on the misconception that CX can be an adjunct to your core and buying into this lie can kill your CX...

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01 May We’re Helping Companies With Their Customer Experience – This is How We Do It

Posted at 11:57h in Business, Podcast 0 Comments
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...

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22 Mar The Similarities Between CX and Parenting

Posted at 15:35h in Uncategorized 0 Comments
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When it comes to parenting my two boys, 16 and 14, I spend a lot of time preparing them to be interesting people...

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21 Mar Are Your Customer Experience (CX) Maturity Assessments Showing You the Right Picture?

Posted at 18:00h in Uncategorized 0 Comments
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Customer Experience Assessments are only as strong and valuable as the person’s/people’s subjective answers to the assessment. ...

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CX Pilots is located in the Research Triangle Park (Raleigh/Durham) NC. We can be reached at (833) CX PILOT /(833) 297-4568 or (919) 771-5219 (direct to founder).

by email at steven@cxpilots.com.

 

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