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    • Insights: the Archive
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  • Approach
  • Services
  • Process
  • Workshops
  • Leadership
  • Insights
    • Insights: the Archive
    • Podcast Archive
  • Connect With Us

01 May We’re Helping Companies With Their Customer Experience – This is How We Do It

Posted at 11:57h in Business, Podcast 0 Comments
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Plainly speaking, there’s a gap between what most CX consultants are talking about and what CX leaders on the brand side really need ...

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29 Mar Who Are CX Pilots, Where Do We Come From And What Are We Trying to Accomplish?

Posted at 12:44h in Uncategorized 0 Comments
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Who hasn’t worked a job and spent time wondering how it could be better in some way?...

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22 Mar The Similarities Between CX and Parenting

Posted at 15:35h in Uncategorized 0 Comments
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When it comes to parenting my two boys, 16 and 14, I spend a lot of time preparing them to be interesting people...

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21 Mar Are Your Customer Experience (CX) Maturity Assessments Showing You the Right Picture?

Posted at 18:00h in Uncategorized 0 Comments
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Customer Experience Assessments are only as strong and valuable as the person’s/people’s subjective answers to the assessment. ...

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Contact Us

We are located in Raleigh, NC. We can be reached at (919) 771-5219 or by email at steven@cxpilots.com.

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