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  • Approach
  • Services
  • Process
  • Workshops
  • Leadership
  • Insights
    • Insights: the Archive
    • Podcast Archive
  • Connect With Us

30 Aug Is Your CX Transformation a Culture-Obsessed Quantum Change or a Hologram?

Posted at 08:07h in Client Experience, Culture, CX Program Management, Operations 1 Comment
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Executives that have been tasked with any size or shape of CX implementation understand that ignoring CX is no longer an option...

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29 Mar Who Are CX Pilots, Where Do We Come From And What Are We Trying to Accomplish?

Posted at 12:44h in Uncategorized 0 Comments
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Who hasn’t worked a job and spent time wondering how it could be better in some way?...

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22 Mar The Similarities Between CX and Parenting

Posted at 15:35h in Uncategorized 0 Comments
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When it comes to parenting my two boys, 16 and 14, I spend a lot of time preparing them to be interesting people...

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We are located in Raleigh, NC. We can be reached at (833) CX PILOTS /(833) 297-4568

by email at steven@cxpilots.com.

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