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  • Approach
  • Services
    • How We Can Help Now
    • CX Centers of Excellence
    • Journey Mapping
    • CX Programs
  • Downloads
  • Insights
    • Insights: the Archive
    • CX Resource Library
    • CX FAQ
    • Podcast Archive
  • Industries
    • Accounting
    • Architecture, Engineering and Construction
    • Financial Services
    • Insurance
    • Legal Firms
    • Technology
  • Connect With Us
Journey Mapping

29 Feb Is Your Firm’s Journey Mapping Outcome-Oriented?

Posted at 06:33h in Business, Client Experience, Journey Mapping, Operations, Tools/Resources 0 Comments
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Client Journey Mapping is commonly done with a lack of concrete and actionable foresight about what the firm wants to gain from the exercise. We plan your journey mapping with an abundance of forethought...

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CX Calculator

09 Jan How Much Should Your Firm Be Investing in CX?

Posted at 14:13h in Business, Client Experience, Tools/Resources 0 Comments
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A customer experience investment and funding calculator tool to establish firm CX investment. ...

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Contact Us

CX Pilots is located in the Research Triangle Park (Raleigh/Durham) NC. We can be reached at (833) CX PILOT /(833) 297-4568 or (919) 771-5219 (direct to founder).

by email at steven@cxpilots.com.

 

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