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  • Approach
  • Services
    • How We Can Help Now
    • Journey Mapping
    • CX Programs
    • CX Centers of Excellence
  • Downloads
  • Insights
    • Insights: the Archive
    • CX Resource Library
    • CX FAQ
    • Podcast Archive
  • Industries
    • Accounting
    • Architecture, Engineering and Construction
    • Financial Services
    • Insurance
    • Legal Firms
    • Technology
  • Connect With Us
15 Dimensions of CXM image

02 Dec 15 Dimensions of Customer Experience Management

Posted at 13:00h in Business, Client Experience, Culture, CX Governance, CX Program Management, CX Solutions, Leadership, Operations, Tools/Resources 0 Comments
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There are many factors to consider in driving any company toward deeper customer obsession. Following are the 15 dimensions we use to manage CX management programs....

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CX Pilots is located in the Research Triangle Park (Raleigh/Durham) NC. We can be reached at (833) CX PILOT /(833) 297-4568 or (919) 771-5219 (direct to founder).

by email at steven@cxpilots.com.

 

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